It’s more important than ever to stretch your dollar as far as it will go. That’s why we recommend strict adherence to our 30-day service program to every one of our customers!
When you buy a pair of boots from Red Wing Richmond, we offer our complimentary 30-day monthly service plan. So, what services do we offer with this plan, and why should you bring your boots every 30 days for us to look at them? Here’s why!
Oil, Clean, & Polish Service
Keeping your Red Wing work boots and shoes in good repair is the best way to keep them clean. Using genuine Red Wing shoe oil helps protect your boots and keeps them looking new even longer. That’s why every 30 days, you can bring your shoes into one of our three Richmond locations and have your boots professionally cleaned, oiled, and polished till they shine like new!
Re-lacing
Each of our shoelaces is tested for 50,000 repetitions of tying and untying. Still, they will eventually need to be replaced. When you bring your shoes in for their monthly cleaning, we’ll assess the condition of your laces, and if they need to be replaced, we’ll do just that at no cost to you. This way, you never have the excuse of broken or frayed laces to use for not wearing your Red Wing boots.
Insole Assessment
While the outside of our boots may seem to last forever, eventually, the insoles will start to fade. When you bring your shoes in for their monthly check-up, we don’t just give them a once over and send you on your way; we ask how they feel when you’re walking. By looking at your insoles and talking with you to find out how they feel when you’re wearing them, we can determine if you need to invest in Red Wing insoles or even orthotics to help protect your feet, ankles, and knees for the long term.
In addition to talking with you, we even have a machine that allows us to see how your feet support you and pick out the perfect insoles to fit the needs of your feet so that you’ll be wearing your boots in comfort every time you pull them on.
Minor Repairs
Even our boots need the occasional small repairs. We’re fully equipped to do minor repairs to your shoes, including a complete resoling of your Red Wing boots. When you bring in your shoes for their monthly review, we don’t just clean them; we look to see if anything needs to be done to extend the life of your boots beyond their already considerable lifespan. Resolving your boots alone can extend the life of your shoes for decades; ask Paul House, who had the same pair of boots resoled five times over 13 years.
Why Do We Offer This Service?
We do this because we’re committed to caring for every customer who walks through our door. We do this because we love Red Wing boots as much as you do, and we want to make sure that the boots you buy today are with you years from now, as comfortable, if not more comfortable, than the day you bought them. We do this because we understand that buying Red Wing boots is an investment, and we want to make that investment worth it. We do it because our boots are nothing short of amazing, and we want them to keep looking and feeling that way for years to come.
So what are you waiting for? Bring your boots in, let us clean them up for you, and then we’ll find out if anything needs to be done to keep them in fantastic shape so that they continue to provide the comfort and protection you’ve come to expect from Red Wing boots.
